Books by author Jochen Wirtz

Showing 20 – 32 out of 32 results

1. 

   Building A World Class Service Organization (Assessment Tool)

   Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   11.29 €

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2. 

   Balancing Capacity And Demand In Service Operations

   Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   11.29 €

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3. 

   Services Marketing: People, Technology, Strategy (Eighth Edition)

   Jochen Wirtz, Christopher Lovelock | World Scientific Publishing Co Inc (USA), 2016

   
   

   50/50 - We search the world

   Language: English

   Binding: Hardback

   83.81 €

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4. 
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   New!

   Services Marketing

   Jochen Wirtz, Stefanie Paluch | Springer, Berlin, 2026

   
   

   Forthcoming - Expected 31. 12. 2026

   Language: German

   Binding: Paperback

   70.49 €

   Sale 6 %

   You save 5.15 €

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5. 

   Transformative Leadership: Empower, Innovate, and Inspire

   Huijin Kong, Pascal Bornet, Ian Barkin, Jochen Wirtz, Andre Lacroix | World Scientific Publishing Company, 2023

   
   

   50/50 - We search the world

   Language: English

   Binding: Paperback

   51.83 €

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6. 

   Positioning Services In Competitive Markets

   Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   11.29 €

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7. 

   Service Quality And Productivity Management

   Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   11.29 €

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8. 

   Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More

   Ian Barkin, Jochen Wirtz | World Scientific Publishing Co Pte Ltd, 2021

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Hardback

   48.91 €

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9. 

   Understanding Service Consumers

   Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

   
   

   In stock at our supplier - Shipping in 9 - 15 days

   Language: English

   Binding: Paperback

   11.29 €

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10. 

    Crafting The Service Environment

    Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    11.29 €

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11. 

    Developing Service Products And Brands

    Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    11.29 €

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12. 

    Managing People For Service Advantage

    Jochen Wirtz | World Scientific Publishing Co Inc (USA), 2017

    
    

    In stock at our supplier - Shipping in 9 - 15 days

    Language: English

    Binding: Paperback

    11.29 €

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